Business Overview
Please provide a description of what you do.
Restrictions
Please explain any restrictions, legal requirements, etc. Is there any information you would like us to know regarding licensing, bonding, or insurance?
History of Business
Does your company have a special or unique history we should know? Have you won any awards or accomplishments customers might appreciate?
Competitor Websites
What/Who are your company's top 3 competitors (please include their URL)? Tell us a little bit about them. How are your services the same/different? What do you feel they’re doing well? In what ways do you feel you offer a better service?
Value Propositions and Unique Selling Points
What sets you apart from your competitors? Why should your customers choose you? What specific features or benefits would convince a prospective user to choose your company over others?
Audience
Describe your typical audience or customer base (age range, gender, geographical areas, single vs. family, and so on).
Company Persona
If your company were a person, what sort of person would it be? Provide personality adjectives, or any other descriptions that capture the brand of your business.
Site Goals and Tactics
What action should a prospective customer take after visiting your site? What special offers or tactics are helping you achieve those goals on your site?
Are there any other practices you'd like to allow or avoid?
(Please be as specific as possible.)